AetherPal solution is a support tool used for remote troubleshooting, configuration and training, branding and two-way messaging Smartphone devices.  Through the Remote Control capability, AetherPal enables support staff to remotely view, manage and control the user’s devices for troubleshooting, remote installation, device training and application demonstrations. Banner Notification feature allows instant delivery of customizable two-way messages to a group of mobile users.  The Mobile Desktop of AetherPal allows customizable UI and streaming content delivery to mobile devices.  AetherPal supports Windows Mobile 6.0 & 6.1, SCMDM 2008, Blackberry and Symbian devices.  Support for iPhone, Palm and Android is also being planned. w2bi is a Microsoft Gold Certified partner and its AetherPal solution has been certified by Microsoft and leading mobile carriers.