AetherPal Smart Remote Access for Smartphones and PCs
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Careers

Overview
AetherPal is on a fast growth track and seeks to be one of the best companies providing world class solutions in emerging mobile communications technology. For its employees, AetherPal offers opportunities to work on some of the cutting edge technologies in mobile communications and mobile operating systems, including RIM BlackBerry, Apple iOS, Windows Mobile, Nokia Symbian and Google Android platforms.

AetherPal is always actively looking for outstanding candidates to join its team. If you possess skills in the above mentioned domains, you are welcome to contact our Human Resources department by email and explore opportunities that best meets your skills and aspirations.
Current Openings

Customer Engagement Professional

Job Profile:
Ensure customer deployments, meet expectations according to the statement of work, service level agreement, and manage day to day activities during customer deployment/acceptance/test/system operations/system update projects

Key Responsibilities:

  • Deploying and managing our solution according to customer requirements.
  • Managing multiple deployment teams across large customer base
  • Managing communication with end customer
  • Managing systems and solutions to meet tight deployment schedules and SLAs
  • Capturing customer requirements and communicating effectively with internal development teams
  • Prioritizing customer impacting issues and daily team tasks
  • Defining efficient operational processes
  • Defining project plan and managing risks
  • Selecting, managing and partnering with outside contractors to help progress the project in a timely manner.
  • Managing device manufacture integration projects to meet customer deployment deadlines

Required Skills:

  • Customer Project Management
  • Customer engagement management with complex system deployments
  • Excellent communication skills with different levels of management, partners and customers
  • Knowledge of deploying and maintaining multitier systems within telecommunications domain
  • Working knowledge in Database servers, such as, SQL Server and Oracle.
  • Knowledge in setting up offsite backup system, system disaster recovery procedure, etc.
  • Experience in defining risk management plan
  • Basic Knowledge of wireless industry standards and technology. Experience working with Smart Phones with newer operating systems like Android, Windows Phone7, and BlackBerry etc. is a plus
  • Ability to travel domestic as well as international on as needed basis

Additional Skills:

  • The successful candidate for this position is highly dedicated, has a professional attitude, and possesses a strong work ethic
  • Pre/Post-Sales Support experience
  • Preference for creating trends rather than following them
  • Must be willing to innovate and be passionate about doing so
  • Self motivated, self starter, with strong project management and operational skills
  • Experience with Microsoft Office using Word, Excel, Power Point and Visio to create and manage network diagrams and policies

Educational requirements:

A bachelor’s or master’s degree in engineering or computer science

Software Test Engineer

Job Profile:

We are looking for a software test engineer preferably with BS or MS in Computer Science or equivalent Engineering degree with basic knowledge of software testing and methodologies of smart phones and also possess proficiency in the following areas:

  • Self starter who works independently and is self-motivated
  • Has excellent design, analytical and problem solving skills
  • At least 3 years’ experience in software testing and methodologies
  • Experience in customer support and troubleshooting
  • Working knowledge in network protocols and internet standards
  • Knowledge in OMA protocols and standards
  • Must possess a degree in Computer Science or equivalent
  • Proficiency in C, C++, C# is a plus
  • Has working knowledge of Linux/UNIX
  • Wireless Telecommunication, networking and routing domain knowledge is a plus 

System and Database Administrator & Support

Job Profile:

Ideal candidate must have prior experience working with:

  • Experience in Microsoft 2008 R2 Enterprise server administration and configuration.
  • Experience in Microsoft SQL Server 2008 Enterprise administration and configuration
  • Experience in Microsoft SQL Server performance optimization, data mirroring, data backup, log shipping etc.
  • Experience in setting up offsite backup system, system disaster recovery procedure, etc.
  • Installation, configuration and maintenance of Citrix servers and clients
  • Experience with system monitoring tools for 24X7 system availability

Preferred Skills:

  • Experience in managing tight SLAs
  • Experience in defining risk management plan
  • Experience working in telecommunication industry
  • A bachelor’s degree in engineering or system/network administration.
  • Excellent communication skills externally with customers and internally across the organization
  • Experience working with Smart Phones with newer operating systems like Android, Windows Phone7, and BlackBerry etc. is a plus.
  • Pre/Post-Sales Support experience.

Responsibilities:

  • Anticipate, identify and articulate problem areas and offer solutions
  • Excellent record keeping and bookkeeping is required for all projects worked on.
  • Must be able to work with minimal supervision and should be a go-getter.
  • Be a team player/contributor to the team's overall effectiveness.
  • A wide degree of energy, creativity and latitude is expected.

As job may involve travelling US Passport/Green Card and valid visa status is required.

Product Manager

Job Profile:

AetherPal is seeking experienced Product Manager in New Jersey to meet the expanding needs of wireless operators, OEMs and enterprises.  The candidate will not only be responsible for contributing to the overall strategic product direction and feature definition but will interface between the customers and engineering to design, build, and release new solution alongside other aggressive team members working toward tight deadlines and high value objectives.

AetherPal’s compensation package includes base salary, bonus, and stock options; 401(K), health, life and disability insurance benefits. 

Key Responsibilities:

  • Deliver market requirements definition (MRD) that meets customer and market demands
  • Define detailed product requirements
  • In collaboration with engineering manage product release plan that meet the customer needs
  • Manage OEM and Customer facing projects to meet the tight schedules and key objectives
  • Create product collateral that includes product description, datasheets, presentations, demos, white papers, etc.
  • Work with Sales and Business Development teams to set the customer expectations and prioritize the requirements

Required Skills:

  • Must have proven experience in product management of distributed real time mobile solutions
  • Prior experience with device management solution
  • Prior experience with mobile analytics solutions
  • Experience communication and integration experience with OEMs globally
  • Good understanding of various 3G/4G wireless technologies including LTE
  • Must be experienced writing product design and requirement documents
  • Excellent communication skills with different levels of management, partners and customers
  • Ability to travel domestic as well as international on as needed basis

Additional Skills:

  • Extensive experience in product development methodologies and practices
  • The successful candidate for this position is highly dedicated, has a professional attitude, and possesses a strong work ethic
  • Preference for creating trends rather than following them
  • Must be willing to innovate and be passionate about doing so
  • Self motivated, self starter with strong project management and operational skills
  • At least 5 years of experience in product management role
  • At least 3 years of multi-site project management experience
  • Creation of product marketing collateral

Educational requirements:

  • Possess BE or higher degree in engineering

 

Software Engineer (Location - Chennai, India)

Desired Candidate Profile
Looking for experienced software engineers having 4+ years of experience in C# and C++ programming and in .NET Technology. Experience of working in telecom domain is an advantage.

The job involves developing innovative solutions and products in 3G / 4G Wireless technology.

  • Understanding the product and application requirements.
  • Participate in project scoping, designing the application, developing complex code and modules, code reviews and estimation tasks.
  • Technical Communication with US team
  • Work as a fully contributing team member, under broad guidance with independent planning & execution responsibilities.
  • Troubleshooting and resolving complex integration issues

Competencies Required

Candidates with 4+ yrs of sound experience in developing any client server application / socket and Multithreading programming applications by using C# and C++. Telecom / Semiconductor / Network domain working experience in an advantage.

  • Must have in-depth skills in .NET Technology, C# and C++and excellent knowledge in OOPS.
  • Good learning abilities in technology areas.
  • Should be ready to travel abroad for onsite assignments.

Customer Kudos


"Nic showed me how to finally connect using my cell phone as a modem, and now it totally ROCKS!! Thank you!!!"

"The rep was very patient while I fumbled with my phone, then I agreed to have her use remote control and showed me how to fix it in seconds. Thank you very much."

"This is a fantastic tool. I have had BB for years and this made trouble shooting so much easier than someone trying to walk me through it over the phone"

"She worked very hard to resolve a number of set up issues on a variety of programs surrounding the new phone device, all while I watched her control my phone remotely. Amazing Technology!"