Integrators
The AetherPal mobile solution provides integrators with comprehensive enhancements for Microsoft’s SCMDM. The benefits of rolling out AetherPal to your customers include:
Remote Control
- Adds dynamic support layer
- Increases support level while decreasing support costs
- Provide the first level of support for trouble shooting device issues in real time; problems diagnosed and resolved faster. Reduce Problem-to-Fix ratio
- Innovative tutorial method Trains users unfamiliar with the device or applications
- Reduce employee down time from handset configuration/settings issues.
Banner Notification
- Can be used for customer account information, user initiated alerts, advertising and more.
- Graphics, hyperlinks, and text can be included.
- Provides mechanism for e-mail independent messaging
- Two-way communication for support call evaluation, polling, etc.
Mobile Desktop
- Can be preloaded with partner links, trial applications, shortcuts, etc. to drive additional revenue.
- Ability to brand the desktop with corporate/enterprise logo.
Mobile OS & Platforms
- Windows Mobile 6.x
- Microsoft SCMDM 2008
- Symbian S60
- Blackberry 4.3 & 4.5
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