MNOs

The AetherPal solution provides MNO’s with comprehensive Multi OS Smartphones support.  The benefits of an AetherPal implementation include:

Remote Control

• Adds dynamic support layer
• Increases support level while decreasing support costs
• Provide the first level of support for trouble shooting device issues in real time; problems diagnosed and resolved faster.
• Reduce Problem-to-Fix ratio
• Innovative tutorial method
• Trains users unfamiliar with the device or applications
• Reduce mobile device returns from handset configuration/settings issues
• Users who receive responsive training and support demonstrate increased data usage.

Banner Notification

• Can be used for reverse 911 alerts, Amber Alerts, customer account information, user initiated alerts, advertising and more. 
• Graphics, hyperlinks, and text can be included.
• Provides mechanism for e-mail independent messaging
• Two-way communication for support call evaluation, polling, etc.

Mobile Desktop

• Can be preloaded with partner links, trial applications, shortcuts, etc. to drive additional revenue.
• Ability to brand the desktop with corporate/enterprise logo.

Mobile OS & Platforms

• Windows Mobile 6.x
• Microsoft SCMDM 2008
• Symbian S60
• Blackberry 4.3 & 4.5